Quality Systems & Programs Manager – Mondelēz International

At Mondelēz International, our purpose is to empower people to snack right through offering the right snack, for the right moment, made the right way. That means delivering a broader range of delicious, high-quality snacks that nourish life’s moments, made with sustainable ingredients and packaging that consumers can feel good about.

We have a rich portfolio of strong brands – both global and local. Including many household names such as Oreo, belVita and LU biscuits; Cadbury Dairy Milk, Milka and Toblerone chocolate; Sour Patch Kids candy and Trident gum. We are proud to hold the number 1 position globally in biscuits, chocolate and candy as well as the No. 2 position in gum

Our 80,000 Makers and Bakers are located in our operations in more than 80 countries and are working to sell our products in over 150 countries around the world. They are energized for growth and critical to us living our purpose and values. We are a diverse community that can make things happen, and happen fast.

Join us and Make It An Opportunity!

Job Description

Are You Ready to Make It Happen at Mondelēz International?

Join our Mission to Lead the Future of Snacking. Make It With Pride.

You lead the plan-do-check-act (PDCA) process of the site quality management system and report results to the quality section manager.

How you will contribute

You will support elements of the site’s quality system, including internal documentation and change management control including quality policies amendments and registration of internal and external documentation, internal audits, effective PDCA cycles and CAPA system management and management review. In addition, you will coordinate the eQCMS bi-annual review, handle consumer complaints from start to finish, and serve as a key contact for food regulatory agency inspection and contacts management.

What you will bring

A desire to drive your future and accelerate your career and the following experience and knowledge:

  • Relevant experience in a laboratory.
  • Working efficiently on a team
  • Flexibility and adaptability to meet customer/business requirements
  • Attending to detail and following written instructions
  • Communicating effectively, verbally and in writing
  • Project management and working on multiple activities at the same time
  • MS office applications

More about this role

What you need to know about this position:

Driving quality culture, Capability building programs/workshop plant colleagues on Quality policies and FSSC 22000 requirements.

Preparation and execution of the corporate quality audits for IM and EM sites. Leading the CQ audits and sharing the audit reports to the sites post audit completion till reviewing of the CAPA and closure of CAPA of CQ audits.

New Sites development from quality systems standpoint. Driving governance program to track the CAPA for IM and EM sites including RDQ (TTC) for India BU.

Supporting NPD in the existing and new sites for Quality Policy compliance. Close coordination with Global and Regional SME’s (Food Safety, Sanitation, Category Quality) for Capability building and projects.

Coordinate FSSC implementation at all the IMs.

Coordinate with sites in reviewing the compliance as per FSSAI requirements Drive & coordinate the external assessments with respect to quality & food safety with the sites like CII.

Support MSC in driving the productivity and quality improvement projects across the sites.

Support sites in reviewing the CAPA arisen from MIA, CQ and FSSC audits. Drive the RFT IM and EM food safety composite for India BU.

Support TTC in commercial production from QCMS compliance point of view. Coordinate with sites in reviewing the compliance as per FSSAI requirements. Responsible for review of Annual Extraneous control plan and CAPA program at the IM sites as per OQS requirement.

Local admin for ENABLON and support to IM sites on ENABLON issues. Support agile projects as CQ representative part of weekly project discussion and supporting project team on E2E trials readiness & requirements at sites. Driving Food Safety boost action plan for India BU. Lead & tracking engagement action plan for BU quality.

Responsible for the Training (Quality related) and Audits (QP/FSSC) for the TTC. Periodic KPI Dashboard for the BU.

What extra ingredients you will bring:

Education / Certifications:

Bachelor/ Masters in Food Tech, Chemicals, Microbiology & Biotechnology.

Work schedule:

Within Country Relocation support available and for candidates voluntarily moving internationally some minimal support is offered through our Volunteer International Transfer Policy

Business Unit Summary

Mondelez India Foods Private Limited (formerly Cadbury India Ltd.) has been in India for over 70 years, making sure our mouth-watering and well-loved local and global brands such as Cadbury chocolates, Bournvita and Tang powdered beverages, Oreo and Cadbury Bournvita biscuits, and Halls and Cadbury Choclairs Gold candies get safely into our customers hands—and mouths.

Headquartered in Mumbai, the company has more than 3,300 employees proudly working across sales offices in New Delhi, Mumbai, Kolkata and Chennai and in manufacturing facilities at Maharashtra, Madhya Pradesh, Himachal Pradesh and Andhra Pradesh, at our global Research & Development Technical Centre and Global Business Hub in Maharashtra and in a vast distribution network across the country. We are also proud to be recognised by Avatar as the Best Companies for Women in India in 2019 – the fourth time we’ve received this award.

Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

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