Quality Manager – Givaudan

We maintain our leadership position by challenging ourselves daily, inspiring our partnerships across the globe and serving our customers with heart and soul.
With our two business activities, Taste & Wellbeing and Fragrance & Beauty, we provide customers with a broad range of solutions that match consumer demands for clean label, organic and natural ingredients in addition to being their creative partner of choice. Our value proposition reflects the Company’s purpose of creating for happier, healthier lives, with love for nature.

Touching people’s lives ten times per day
Together with our customers we deliver food experiences, craft inspired fragrances and develop beauty and wellbeing solutions that make people look and feel good. From your favourite drink to your daily meal, from prestige perfumes to laundry care, our products help people live happier and healthier lives and we create them in a way that respects natural resources and the environment.

‘Human by nature’: Our brand celebrates the beauty of the human experience and connection to nature.

Committed to innovation and sustainable growth

With our heritage stretching back over 250 years, we have a long history of creating and innovating scents and tastes. Our creations inspire every day emotions and delight millions of consumers the world over.

We are at the forefront of innovation, with 10% of annual turnover invested in research, exploring and uncovering new and exciting ingredients and technologies to add to our vast palettes and portfolios. 

Co-creation and collaboration with customers and partners enable us to innovate and develop game-changing products and solutions. We have a global co-innovation network of accelerators and incubators enabling us to leverage the entrepreneurial and innovative ideas that start-ups have to offer. In addition, we partner with many of the prominent players in the industry to expand and augment innovative thinking, and accelerate the pace and quality of ideation with key suppliers.

We are committed to driving purpose-led, long-term growth with the intention of increasing our positive impact on the world by innovating sustainable solutions while showing our love for nature and leading the way to improve happiness and health for people.

A global industry leader creating gamechanging innovations in food and beverage as well as inspiring creations in the world of scent and beauty, Givaudan operates in the expanded market space of flavour & taste, functional & nutrition ingredients, fragrance & beauty, worth CHF 42 billion. Our main competitors are Symrise, DSM-Firmenich and IFF.

Working in the business to business market, we offer our products to global, regional and local food, beverage, consumer goods, fragrance and cosmetics companies. 50% of our sales go to multinational customers and 50% to local and regional customers. In 2022, 37% of sales were in Europe, Africa, Middle East, 26% of sales were in North America, Asia Pacific had 25% of sales and 12% in Latin America. 56% of our revenues come from mature markets, and 44% from high growth markets.

Quality Manager

Join us and celebrate the beauty of human experience. Create for happier, healthier lives, with love for nature. Together, with passion and creativity, we deliver food innovations, craft inspired fragrances and develop beauty and wellbeing solutions. There’s much to learn and many to learn from, with more than 16,000 employees around the world to explore ideas and ambitions with. Every day, your talent, your innovative spirit, and your determination will shape our future, making a positive difference on billions of people. Every essence of you enriches our world. We are Givaudan. Human by nature.   

Quality Manager – Your next position?

In this role, you will be based in Roha and directly report to Head of Operations. 

Sounds interesting? It could be your perfect opportunity to lead, coach, train and support your team to achieve their optimal performance.

General Duties

  • Head of Quality Department (Quality Assurance & Quality Control) of the site and process owner of quality management system of the site
  • To manage day to day activities of Quality Assurance departmental operations such as pest control activities, food safety and processing control activities, water quality control activities, managing customer complaints and raw material complaints of the site
  • To manage day to day activities of Quality Control departmental operations such as Raw Material release and Finished Product release, in process quality analysis
  • To manage the site’s FSSAI manufacturing and import license as the authorized signatory. To manage the APEDA license of the site. To confirm the compliance of the products, packing and labeling as per FSSAI regulations. To file the annual returns and 6 monthly FSSAI analysis reports. 

Main Activities

  • To ensure that the necessary processes such as food safety/contamination control on food products, pest control, water quality control, raw material complaints, customer complaints, training on food safety and quality are well established at the site.
  • To be the food safety team leader of the site, Food Defence TACCP team leader and lead the food safety team training them with updated essential knowledge on foods safety and conducting reviews of food safety, food defense and HACCP system with the team
  • To develop and implement the HACCP system of the site taking inputs from all the food safety team members. To review the HACCP system and update it whenever necessary. 
  • To report to management about food safety and any need for improvement in the methods, materials, equipment, work environment, taking into consideration food safety requirements, quality requirements, customer requirements and regulatory-FSSAI requirements
  • To implement, maintain, optimize and continuously improve the food safety and quality management system of the site through regular internal audits, Monthly Food Safety audits, pest audits, glass audits, review of the system including monthly quality reviews and management reviews
  • To report the quality related reports for the attention of senior management during monthly reviews and management review meetings which aids the senior management to determine the strategic direction of the company with respect quality
  • To maintain the site as per the requirements of the certification systems such as FSSC 22000 and Halal and to coordinate and conduct certification audits as required by the system
  • To coordinate and conduct customer audits, quality certification audits, and regulatory-FSSAI audits and to implement necessary corrective actions for the non-conformities identified during audit along with the team at the site  
  • To handle customer complaints of the site by investigating the root cause for the problem and implementing necessary corrective actions in order to reduce the customer complaints
  • To handle raw material complaints of the site by reporting the complaint, investigating the Raw Material with the vendors and confirming the rejection of Raw Material

  • To investigate and implement corrective actions when quality of the product produced at the site fails
  • To ensure that complete traceability and recall system is in place for the products produced at the site as per the requirements of the FSSC 22000 and FSSAI
  • To follow up Key Performance Indicators of the site such as food contamination, pathogen control, pest control, product failure, Raw Material failure, quality audits, quality improvements of products and system and review them with the team monthly
  • To carry out Raw Material and Finished Product analysis at in-house lab and release them as per specifications defined.
  • To update Method of Analysis regularly as per requirement of ISO references, FSSAI and customers
  • To review and approve the customer specifications of the finished products, adjust the quality parameters of the products accordingly
  • To manage the site’s FSSAI manufacturing and import license as the FSSAI authorized signatory. 
  • To manage the APEDA license of the site. 
  • To confirm the compliance of the products, packing and labeling as per FSSAI regulations. To file the annual returns and 6 monthly FSSAI analysis reports. 

Are you someone who wants to grow and shape your own world? Who thrives being in a culture where you can express yourself in a creative team environment? Who wants to collaborate and learn together with teams who are as passionate as you are? Then come join us – and impact your world.


 Your professional profile includes: 

  • Minimum 10-15 years of experience in the Food Quality/Safety field.
  • Hands-on experience in Food Safety processes and procedures.
  • Desirable industry experience in food-related sectors (direct competitors or FMCG).
  • Strong leadership experience, managing a team of approximately 5 subordinates.
  • Educational background with a postgraduate degree in food technology, a Masters in Management, or equivalent.
  • Additional certification in LEAN Six Sigma is advantageous.
  • Qualities of a team player and a strong sense of maturity.
  • Openness to work in Roha.

At Givaudan, you contribute to delightful taste and scent experiences that touch people’s lives.
You work within an inspiring teamwork culture – where you can thrive, collaborate and learn from other talented and passionate people across disciplines, regions and divisions.
Every essence of you enriches our world.
Diversity drives innovation and creates closer connections with our employees, customers and partners.
Givaudan embraces diversity and is committed to building an inclusive environment where everyone impacts our world.

🔊 Be Aware, We never charge any consultancy fee for jobs.

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