Production & Quality Officer: Food Processing (Bakery) – Vita Foods and Beverages

Job description

Role Objective

  • Serve as singular point of contact (SPOC) for operations and issues pertaining to product quality, food safety and production efficiency
  • Serve as HACCP team lead and set up the production facility to be eligible for HACCP & FSSC22000 certification
  • Build a process oriented culture of ‘continuous improvement’ to ensure targets related to the following are achieved:
  1. Production capacity & productivity targets
  2. Customer satisfaction in product quality & delivery
  3. Food safety, hygiene and GMP
  4. Maintenance efficacy
  5. Employee satisfaction

Areas of Responsibility


  • Ensure purchase orders received from customers (outlets, institutions, etc.) are delivered on time following all set procedures
  • Plan and schedule weekly production ensuring raw materials are stocked and resource allocated efficiently (raw materials, labels, packaging available & stocked, staffing allocated, etc.)
  • Build efficiency & productivity in production capacity through complete understanding of daily activities & demand forecasting through communication with relevant stakeholders
  • Follow through delegated responsibilities to supervisors and workers are carried out in a proficient manner
  • Ensure customer issues related to delivery, quality, complains are resolved promptly

Quality & Safety

  • Ensure GMP, food safety & hygiene are enforced in all areas of factory
  • Assist with drafting, training, implementing & enforcing Standard Operating Procedures
  • Maintain an up to date product specification sheet for all products
  • Maintain supplier specification & testing records
  • Active part of HACCP team to ensure accreditation and implementation timelines are met
  • Identify gaps in food safety & hygiene through regular mock recalls & internal audits and set measures & controls to ensure gaps are filled
  • Assist with presenting root cause analysis & preventive methods to management when issues related to quality, safety, hygiene & productivity arise
  • Liaises with external auditors to ensure activities are explained and non conformances are resolved promptly & effectively

Supervision & Training

  • Provide training to staff in all areas to ensure productivity targets are achieved, food safety, GMP & hygiene is followed
  • Complete hands on understanding of all unit operations pertaining to production & factory and train staff


  • Ensure analytical tests for raw materials and finished goods are performed for every batch


  • Ensure all equipment are functioning through implementing periodic maintenance duties
  • Coordinate with maintenance & service teams to promptly resolve breakdowns


  • Report daily report to the Factory Manager at the end of every day

Education & Experience

  • B.Tech in Food Science & Technology or related discipline
  • 3+ years of experience in a production planning, QA, QC role preferably in an industrial bakery.
  • Proven successful experience in food safety programs is essential
  • Accountable, proactive, excellent communication; team player; motivating, honest

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