Director, Regulatory Affairs & Product Compliance, Herbalife Nutrition

About Us

Herbalife Nutrition is a trusted leader in nutrition with more than 40 years of experience nourishing the potential in everyone. We improve nutritional habits around the world through high-quality, great-tasting, science-backed products that can be customized to meet individual needs and taste preferences.

We cater to a variety of daily nutritional needs, offering choices to consumers with products that can be enjoyed any time of day. By providing high-quality nutrition products and economic opportunities, we’re making a positive impact in communities worldwide.

The Role of Research and Development in Our Product Strategy

As head of our worldwide Research and Development (R&D) department, I have a challenging and exciting job: my team and I work to ensure the continuity and growth of the business through scientific research as well as the development and refinement of our high-quality products.

We have R&D centers in each of our major regions: North America, South America, Europe, China, Asia Pacific, and India. Together, we collaborate with our global colleagues and our team of scientists to understand and manage priorities for new products.

There exists a universe of things we want to do and another universe of what can actually be done. Our job is to find the overlap between both universes, focus on those things, and go where the science allows us to go. The result is our existing product portfolio of 20+ product categories and 2000+ distinct selling products globally, which we continue to refine, broaden, and bolster.

POSITION SUMMARY STATEMENT 

A strong, capable leader seasoned in Regulatory Affairs (FSSAI – Food, Proprietary Food, Health Supplements, Nutraceuticals, FSDUs, etc. sectors) and Ayurveda (Ayush and Ahaar) is required. The Director, Regulatory Affairs & Product Compliance, will be responsible for upholding high regulatory compliance standards, maintaining proper product change control procedures, managing the Regulatory Affairs & Product Compliance team to provide regulatory oversight of India activities, assist with the development of new product concepts, oversee regulatory reviews of ingredients and formulas, complete the release of new products, deal with extraordinary product threats or challenges within the market.

This position will also ensure the regulatory team secures and maintains product endorsements, prepares appropriate labeling for India, and is responsible for staying up to date on important regulatory developments. The Regulatory Affairs Director represents and defends company business interests in industry groups and in front of FSSAI authorities, and as appropriate, in collaboration with Government Affairs and/or other cross-functional departments.

Additionally, the Director will manage and develop Supervisors, Managers, and/or Sr. Managers, located in India, and will directly participate in India Sr. Leadership team meetings, representing Regulatory Affairs & Product Compliance and supporting the functional department head in developing and executing key objectives, strategies, and processes to align with Company goals.

ROLES & RESPONSIBILITIES:

  • • Internal Regulatory Affairs activities and responsibilities are primary; external Regulatory Affairs activities and responsibilities are secondary and pertain to technical aspects of product regulation.
    • Direct involvement in local-specific product, compliance, regulatory, budget, and personnel issues.
    • Oversight and coordination for all FSSAI licensing & regulatory activities & Legal Metrology for HO, Warehouses and Sales Centers.
    • Responsible for product endorsements with each contract manufacturer designated to manufacture the product.

• Assisting all operations to apply/renew/modify applicable food regulatory & Legal Metrology licenses, as they pertain to the sales centers, and meeting license conditions therein.
• Ensure periodic update of regulatory license compliance to Home Office.
• Track and provide clarity to internal stakeholders on regular notifications and advisories/amendments that impact product regulations issued by various agencies i.e. FSSAI, Legal Metrology, etc.
• Lead regulatory efforts and team regarding draft regulation reviews with impact analysis to current and future products and proposals, product and regulatory observations, product and ingredient regulatory challenges in coordination with Government Affairs and Product Marketing.

• Develop and maintain relationships with key opinion leaders, influencers, and people of authority in industry groups and FSSAI, on technical and product regulatory-related topics and issues.
• Collaborate with Government Affairs as appropriate on regulatory challenges.
• Participate in Industry and Association meetings as needed.
• Provide necessary technical inputs to Government Affairs to drive a favorable regulatory environment and leverage opportunities to influence policy.
• Provide technical support to Government Affairs in government/senior regulator meetings as required.

• Participate on technical/scientific committees and groups within Industry Associations and competent regulatory bodies in cooperation with Government Affairs.
• Drive the technical industry association engagements such as ReCHaN, ILSI, FICCI, CII, Codex Cell, etc.
• Coordinate the Codex discussion with the Government Affairs team lead on Codex and drive the Herbalife Nutrition agenda with the National Codex contact point and Codex committees as agreed internally.
• Participate with Marketing on regular DS Product Committee calls, develop and deliver messages to the PC regarding regulatory issues impacting product supply and/or changes in product claims or messaging, support Marketing with regulatory issues, as needed, that will have impact on DS product experience.

• Ensuring compliance to applicable Food Safety Standards clauses & licensing conditions and clarifying queries raised by our various stake holders.
• Effectively minimize external attorney and consultant costs through the training of GRA team members, without minimizing product compliance or increasing product compliance risk.
• Coordination with the notified labs & regulatory authorities in the event of sampling by authorities.
• Data Management through tracking changes in labels, maintain back-up for Nutrition Panel calculations, etc.
• Learn and understand Agile Product Lifecycle Management and Product Portfolio Management systems and processes, the roles, responsibilities, and limitations of GRA within our processes.

• Liaise with internal stakeholders and contract manufacturers daily, and authorities on an as-needed basis, to address the issues with respect to product/food regulatory issues & compliance.
• Custodian for FSSAI/ Legal metrology documentation, provide Authority letters and other documents as required and track their validity.
• Coordinate with Legal department, Government Affairs, & Authorities to attend/guide and close issues arising due to inspection/sampling by Authorities resulting in improvement/seizure/legal notices.
• Inform Government Affairs appropriately when regulatory issues arise.
• Ability to collaborate and work with colleagues and other functional department leaders within India and Corporate organizations.

• Strong servant leadership skills with proven ability to command respect and manage strong personalities.
• Solid communication skills and good at keeping stakeholders informed.
• With cross-functional teams, Operations, and India Sr. Management, lead meetings, make presentations, share ideas, debate regulatory matters, lead teams, organize data and KPI tracking, ensure claims compliance, engage discussions on claims options, provide guidance on product regulatory matters.
• Ability to manage a team, delegate and distribute work, develop, mentor and coach direct reports professionally.
• Build efficient teams to handle day-to-day product regulatory and compliance activities. Manage these teams both in-person and from remote locations.

• Conduct regular meetings with direct reports to receive updates on current project statuses, to provide direction to the direct reports as needed, and to evaluate priorities in line with the strategic goals of the company.
• Manage internal conflict and build a high-performance team.
• Creative thinking to advocate product regulatory solutions, see the big picture and connect dots to arrive at appropriate recommendations for the business.
• Frequent travel required to meet with industry associations and competent authorities on product/food regulatory matters, and in-person team meetings with GRA staff and Sr. Management (in India and in Corporate)

MINIMUM QUALIFICATIONS:  

Education:  M. Sc (Nutrition, Food Science, or other related fields); strong reading, oral, and written command of the English language

Skills:  Commitment and passion, high work efficiency and capacity, inspire and motivate others, good communicator, accountability, delegation and empowerment, creativity and innovative, operate ethically and with integrity, build positive relationships and culture of trust, flexible and adapt quickly to change, effective analytical capacity, understand complex problems, devise and propose solutions, lead and develop high-performance teams and individuals, detail-oriented, strategic thinking, strong planning and organizational ability, work with minimal instruction/guidance, customer and results-focused, excellent ability to combine regulatory compliance with business needs considerations, regulatory risk analysis, expert understanding and working knowledge of relevant legislation.

Experience:  Strong experience and proven history of leading and handling a team to achieve common objectives.  Minimum 10-years’ experience in Regulatory arena and/or Food industry. Expert knowledge of regulatory compliance requirements and business processes.  Background experience will be considered as an added advantage.
 

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