Welcome to Britannia Industries. We are a company with a 130 +Years legacy of creating snacks full of exciting goodness! Our journey began in 1892 when a group of businessmen in Kolkata, formed a company to manufacture biscuits. Over the years, our product portfolio has expanded to include a range of delicious and nutritious snacks that are loved by people across the country. Today, we serve a billion people across India, on various consumption occasions catering to different tastes.
Our products are available in every corner of the country. Tasty food is integral to good living, and we take great pride in providing products that are not only delicious but also nutritious.
- Position Title: Regional Grid Quality Officer
- Function: Quality Assurance
- Job Code: BI-55558
- Location: Mumbai, Maharashtra, India
- Position: 1
- Required Experience: 3 – 7 Years
Job Description:
Key Stakeholders:
- Internal: Production Officer, Stores Officer, CP officers
- External: Sales
- Educational Qualification: Graduate in Food Technology/ Msc. Chemistry
🖥️ Level 1 or Awerness training: 10 training programs
Check more details 👇
https://forms.gle/3L5h6Kz38NjFDbt6A
🖥️ Internal auditor training: 07 training programs
Check more details 👇
https://forms.gle/vqKJ35EAaDST8FtB9
Desired Competencies:
- Familiarity with the tools, concepts and methodologies of quality management.
- Basic knowledge of applicable software to infer statistical data. Negotiation skills. Customer Orientation.
Key Responsibilities:
Quality & Food Safety Execution
- Ensure on-line product quality monitoring & immediate action taken through production officers & CP management to address any non-conformity
- Ensure testing of finished goods as per standard sampling & test method with correct documentation. Participate in product quality exercise regularly.
- Periodic verification of process records, incoming quality check records, ingredient shelf-life records, in-process quality check records
- Regular verification of correct functioning of critical process equipments like weighing balances, metal detectors, sifters,dividers,moulders,oven, slicers and coders
- Ensure basic hygiene, food safety & GMP requirements are complied with in manufacturing.
- Ensure critical to food safety processes are being complied with at any point in time during manufacturing. This would include metal detector, pest control, conveyor
- Conduct training sessions for workers to create awareness on quality standards, GMP, food safety & hygiene
- Regular audit of systems, processes & lab to verify compliance to quality & food safety standards
- Immediate & suitable action against issues related to process/system/norm non-adherence, equipment malfunctioning, quality monitoring, food safety & hygiene to prevent the outcome affecting consumers & brand value.
Statutory and Regulatory Compliance
- Ensure wrappers are checked for presence of correct addresses,MRP, veg logo, mandatory declarations & necessary documentation maintained
- Ensure sufficient samples are checked for weight at every stage of production
- Ensure immediate action in process to correct the non-adherence before continuing
- Verification of compliance to pack weights by random sampling on regular basis
- Ensure no lots detected with underweight packs are released without 100% checking & sorting
- Ensure functioning of coder with legible printing on each & every pack across SKUs
- Ensure systems are followed during change in date, shift, supervisor’s name with necessary documentation
- Verification of compliance to coding by random sampling on regular basis
- Ensure all weighing balances & dead weights are calibrated as per schedule & not in use without necessary certification
- Consumer Complaints
- Share each & every complaint as & when they are received with CP management & concerned supervisors, operators & shop floor workers
- Identify probable causes of the complaint irrespective of sample availability in consultation with CP management, supervisors, operators & workers
- Assist in designing corrective & preventive measures along with the team & implement the same with immediate effect
- Evaluate the effectiveness of action through regular evaluation of process & product & trend of complaint of similar nature in subsequent months.
- Analyze all complaints registered in terms of category, SKU,extent, trend etc. & share with CP management on regular basis to demonstrate status of improvement & drawing up further action plan
Benchmarking
- Visit to retail outlets & distribution points weekly once for understanding customer & consumer quality concerns
- Evaluate competition products in terms of grammage, packaging, product quality features etc.
- Identify improvement opportunities & share action plans with operation & quality for improvements
- Measure effectiveness of improvement through market evaluation & customer feedback
- Process Improvement Initiatives
- Identify and prioritize improvement opportunities in areas like system , process, cost, time in consultation with operations & quality & apply project based approach towards improvement
- Periodically review improvement in the overall quality of processes and systems at the factory
- Management information System
- Send periodic summary report on factory quality performance to quality manager
- Communicate critical to quality & food safety concerns to quality manager & all other concerned as soon as they are observed
🖥️ Level 1 or Awerness training: 10 training programs
Check more details 👇
https://forms.gle/3L5h6Kz38NjFDbt6A
🖥️ Internal auditor training: 07 training programs
Check more details 👇
https://forms.gle/vqKJ35EAaDST8FtB9
Additional Role for GRID Quality Officer
- He shall be based out of Khopoli cluster unit or in Mumbai and shall be mobile for cp audit across West region (Maharashtra, Gujarat, MP, Chhattisgarh and Goa).
- Should be capable for vendor audits, new depot audits and new Location audits.
- Should also be capable for varication of transit damage stocks and generating report for Britannia Insurance surveyors.
- Hands on experience of SAP, Presentation skills and good communication skills.
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