The merger of the consumer products business of Tata Chemicals with Tata Global Beverages Limited (TGBL) was aimed at spearheading our ambition to become a leading FMCG player.
Today TGBL, renamed to Tata Consumer Products, is home to well-loved brands – Tata Tea, Tetley, Tata Salt, Eight O’Clock Coffee, Himalayan Water and emerging brands like Tata Sampann, Tata Soulfull, Tata Gluco Plus and Tata Water Plus.
Our offerings are rooted in the core Tata values of responsibility and welfare of the community. Our brands are present in over 40 countries with a diverse workforce spread across the world.
As Tata Consumer, we aim to deliver high-quality, sustainable, and innovative products, that will delight consumers and create lasting value for all our stakeholders.
- Location: Bidadi, KA, IN, 562109
- Company: Tata Consumer Products Limited
Job Description
A group of people in a garden Description automatically generated with low confidence Tata Consumer Products Ltd.
Function: Quality Assurance & Regulatory Affairs
At Tata Consumer Products Ltd, we stand #Forbetter — Planet, Sourcing, Nutrition, Communities. And #ForBetter Opportunities …. Here’s an excitingone!
How does this Job align to our Strategy?
At the core of Tata Consumer Products’ business approach lie six strategic pillars that serve as the foundation for its growth and SUCCess: Strengthening & Accelerating our Core Business, Driving Digital and Innovation, Unlocking Synergies, Creating a Future-Ready Organization, Exploring New Opportunities and Embedding Sustainability.
This job opportunity closely aligns with one of these key strategic pillars, which is driving Strengthening & Accelerating our Core Business and Exploring New Opportunities. The role involves leading Soulfull Quality Assurance for Bidadi factory and zone involving Bidadi facility as base; 3P operations of Snacks, Mueslis, Masala oats and Cream filled sticks; developing & managing vendors, periodic audits, inspection and testing for Soulfull products. Specification management, product and process risk assessment. QFS and compliance management for attached locations and SAP QI plan creation and SAP Release Control, product manual and protocol set up.
What are the Key Deliverables in this role ?
Financial Outcomes
- Cost of poor quality & wastage reduction: Develop evaluation metrics and tracking Cost of poor quality across Bidadi and Soulfull Own units and Hold incidents. Take proactive measures to reduce wastage and product recalls.
Customer Service
- Customer/Consumer Complaints:
- Monitor the customer & consumer complaints, prepare detailed root cause analysis and mitigation plan to be prepared for genuine complaint.
- Work towards reduction in complaints by conducting risk assessment at units on the process and product.
- Coordinating government agency & certifying bodies like FSSAI, EIA, FSSC, Halal etc for the Audit coordination & closure compliance
Internal Processes
- Q&FS Score, Analytical Compliance of Product & Packaging to FSSAI standard, GMP:
- Ensuring the licensing compliance of all manufacturing units including 3P.
- Ensure FSSAI licenses for all units are updated with the required KOB and listed product categories.
- Responsible to ensure that plants are complying the Regulatory requirement in terms of Legal Metrology, USFDA Registration, etc.
- Reviewing the USFDA requirement, coordination & implementation for USFDA inspection at manufacturing unit.
- Assessing the Plant Performance on regular basis through MIS/Daily reports/Inspection results. To conduct Visits/Inspection for resolution of Major issues related product/system.
- Conducting reviews with quality and in coordination with stake holders for resolving the concerns and guiding team with resources.
- New Product/process changes should be implemented in FSMS system with proper validation, verification & documentation. To coordinate with other stakeholders to ensure QA related are closed on time and coordinating with concern stakeholders.
- To review and approve all Validation Protocols and Reports related to Quality & Food Safety.
- Responsible to identify & ensure that inline product protection devices are in system to ensure the quality & safety of product/system.
- Liaising with external labs and ensure testing as per protocols, verification of results and interpretation to take appropriate actions.
- Benchmarking of products with competitors and provide feedback.
Innovation and Learning
- Lead and inspire the team
- Mapping & Developing team competency with Road map and guiding team with knowledge and individual training.
- Responsible to develop, identify and upgrade people’s knowledge on food safety requirements by providing internal/external trainings & resources.
- Responsible to develop and sustain Food Safety culture.
- Lead the team in problem solving and implementation of kaizens/initiatives.
What are the Critical success factors for the Role ?
- Master’s/bachelor’s degree in food technology from e.g CFTRI /NIFTEM / IIFPT / ICT \ Prabhani etc. or equivalent.
- 10+ years of relevant work experience in quality management, RnD and Operations from large scale manufacturing companies e.g Companies Kellogg Co ( Preferably ) or equivalent level.
- Experience in Breakfast cereals / Bakery products / Snacks etc. under manufacturing site and central level is preferred.
- Experience of preparing and implementing FSSAI / HACCP / FSMS and USFDA in food processing facility
What are the Desirable success factors for the Role ?
- Knowledge of HACCP, Food safety management systems and GMP guidelines – certified auditor for FSMS.
- Good communications skills with ability to manage multiple stakeholders.
- Creative and effective problem solver, sound and reliable judgment, and unquestionable integrity.
- People manager, focused on capability building of quality team members
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