Assistant Manager – Quality Assurance, Hershey’s

About Us

Our founder, Milton Hershey, had a vision to make chocolate accessible to everyone. His dedication to creating a better world continues to inspire our mission statement or as we call it, our purpose, of making more moments of goodness. 

Our brands and values create a unique place in people’s hearts and minds, differentiates our business and inspires our future growth.

We are inspired by our long-standing values of togetherness, integrity, making a difference and excellence. These values make our company a special place to work and can be seen in the daily actions of each of our employees around the world.

Caring for our people and communities, taking care of the planet, helping children succeed and making the best quality, affordable snacks for people everywhere to enjoy have driven us for more than 125 years and will continue to do so.

Snacking habits have changed. Instead of eating the traditional three meals a day, we’re snacking more throughout the day with different expectations depending on when and why we’re snacking. Sometimes it’s for a fun or indulgent treat and other times, it’s for a more functional purpose, like bridging to the next meal. That’s why we offer a broad portfolio of snacking choices to meet a variety of snacking needs, from more indulgent treats and smaller portions to better-for-you snacks.

The breadth of our portfolio continues to grow as we bring an exciting array of new products to shelves, such as zero sugar and reduced-sugar chocolates and snacks made with sweeteners such as fruit juices.  We are creating new snacks that will explore the latest in wholesome and better-for-you ingredients with more protein, colors from natural sources, new sugars and no GMOs.  

We are always seeking more ways to make moments with more people. Whether it’s our beloved Reese’s Peanut Butter cups and their thinner version or our popped perfection SkinnyPop Popcorn, you can choose the moments to enjoy our delicious brands in ways that are right for you. We make snacking easy. It’s your choice.


Working as second line person to DGM -QA and maintaining all activities related to day to day operations like online QA parameters monitoring, shift activities managing, facing audits, maintaining documentation related to Quality Management Systems, verification of records, Raw Material and Packaging Material acceptance, Finish Goods release, Food Safety Implementation, Training the food handlers on GMP, Monthly KPI reporting at third party operation of chocolate.

Major Duties/Responsibilities: 

  • Responsible for 3rd Party operations like online QA checks monitoring, RM /PM analysis, FG analysis and release, conducting of Audits, Verifying FSSAI & FSSC compliance, facing external audits, closing audit Non-Conformances and submission of NC’s Closure reports, implementing CAPA, Monthly KPI reporting for 4 lines
  • Encourage a “Right First Time” culture in which employees are appropriately trained and accountable for quality.
  • Day to day to operational issues handling, Data Reporting, SAP release.
  • Drive MSS and EMMP for the plant.
  • Conducting weekly and monthly audits like PHC, GMP and Pest Control at third Party.
  • Drive Hershey’s product Excellence Program (PEP guidelines) to plant level.
  • Drive food safety initiative  at plant level to improve the Food safety standards.
  • Maintain systems to establish standards relating to activities and products, to measure performance against established standards.
  • Execution of new product trial inline with R&D  for all innovation, expansion, extension
  • CFA’s and Supplier Audits for third party operation

Minimum Education and Experience Requirements:

  • B. Tech. (Food Technology)
  • Minimum 7 years of experience preferably in Chocolates.
  • Willingness to work in multiple lines
  • Travel to Surat Plant as and when required

👉 Join Online Classes for FSSAI technical office, Food analyst and Food safety officer exam preparation

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