Supplier Quality Assurance Technologist- Mars

About Mars

Mars is a family-owned business with more than $35 billion in global sales. We produce some of the world’s best-loved brands: M&M’s®, SNICKERS®, TWIX®, MILKY WAY®, DOVE®, PEDIGREE®, ROYAL CANIN®, WHISKAS®, EXTRA®, ORBIT®, 5™, SKITTLES®, BEN’S ORIGINAL® and COCOAVIA®.

Alongside our consumer brands, we proudly take care of half of the world’s pets through our nutrition, health and services businesses such as Banfield Pet Hospitals™, BluePearl®, Linnaeus, AniCura, VCA™ and Pet Partners™.Headquartered in McLean, VA, Mars operates in more than 80 countries. The Mars Five Principles – Quality, Responsibility, Mutuality, Efficiency and Freedom – inspire our 130,000 Associates into taking action every day towards creating the world we want tomorrow.

Here at Mars we work together for the world we want tomorrow, for people, pets and our planet. From being a socially responsible business, to investing in our Associates to help them be their best selves – we’re always looking at how we can make tomorrow brighter. Join us and discover how you can make a difference – to your career and all our futures.

What to expect

We’re 100% committed to helping you grow and develop within our inclusive, nurturing environment. You’ll get lots of experience across our diverse business – and be supported every day, so you can reach your goals both professionally and personally. 

Location – Gurgaon

Job description

This is for system testing only, Please do not apply, application will not be screened.

The Supplier Quality Assurance Technologist role undertakes the SQA process with suppliers to proactively ensure their Quality Systems are in place to meet Mars Quality & Food Safety guidelines (defined in Sourcing Standards) and enable delivery of all materials to Mars manufacturing facilities to specification through assessing and developing supplier’s capabilities, ensuring the resolution of non-conforming material issues and manage the technical development of the supply base to meet future requirements.

Principal Accountabilities

  • Drive implementation of Mars Sourcing Standard Programs and ensure its consistent deployment.
  • Assures quality and consistency of ingredients and packaging materials supply within the region for Mars Wrigley India Sites.
  • Works in partnership with Sourcing and Site teams to identify and execute inbound material cost, quality, food safety and efficiency improvement projects.
  • Manages inbound supply risks related to material quality, food/product safety and regulatory compliance.
  • Performs supplier site audits and ensures completion of identified corrective actions.
  • Build suppliers’ quality awareness, capability and continuous improvements on facilities, process and people competency, through on-site visits, training & regular communication.
  • Communicate effectively with multiple internal customers, specifically in Commercial, R&D & Supply
  • Conduct category-based supplier metrics management & performance reviews.
  • Supports activities on commercial and other emerging needs for India business in line with Sourcing standard requirements.

Report, Communicate & Document control

  • Periodic SQA Metrics Report as per SQA process guidelines including local, regional & global metrics.
  • Maintain updated documents for all suppliers including suppliers’ audits, CAPA, suppliers’ approvals and performance and any such requirement which ensures their initial as well as ongoing qualification.
  • Ensure full control of SQA related documents as required by Mars Sourcing Standard program for Various Internal and external audit at Mars BU or MU level.
  • Ensure having the recent updates of the specifications and material risk assessment documents to be shared with the suppliers taking SQA process and the Mars confidentiality guidelines into account.
  • Deployment ownership and frequent reporting of the sourcing standard (MQM & PQM) progress.
  • Representing various categories of material on the regional and/ or global community team.

Qualifications And Experience

  • This position requires a Bachelor or above degree in Food Science, Packaging Technology, Microbiology, Dairy Science or equivalent
  • Candidate should have minimum 5 to 8 years of experience in a technical area such as R&D, product development, quality systems, auditing, food safety, laboratory management, manufacturing, or engineering (at least 2-3 years of experience with direct supplier chain quality management is preferred).
  • Advanced level of knowledge and understanding on food safety management systems (FSSC22000, ISO22000, HACCP, ISO9001, BRC, Codex etc.)
  • Skills: Auditing skills, Data Analysis & Interpretation, Active Listening & communication skills, Priority setting and planning skills
  • Strong experience of food safety auditing, preferred with ISO22000 Lead Auditor Certificate.

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