About us
Nedspice is a privately-owned group of companies with worldwide activities in the sourcing, processing and distribution of spices, herbs and dehydrated vegetables.
Our business activities include sourcing, cleaning, sterilization, grinding, packing and distribution of single spices, herbs and dehydrated vegetables.
Nedspice is headquartered in the Netherlands and operates processing facilities in India and Vietnam. Sales offices, warehouses and distribution facilities are located in the Netherlands, India, Vietnam, the United States of America, the United Kingdom, South Africa, and China.
Mission
We source, process and deliver spices, herbs and dehydrated vegetables in a sustainable way.
Our belief
We believe in growth, but not at the expense of our future. We believe that agriculture and nature should cooperate instead of compete. That is why we are at the forefront of an ongoing search to find the best possible and most sustainable solutions that benefit our farmers, communities and our customers.
Vision
We aspire to be a flavour ingredients company with profitable growth that contributes to environmental, social and economic development.
Our promise
We deliver the carefree part of your product. We do this by consistently using natural and wholesome ingredients and by providing traceability, transparency, quality assurance, on-time delivery and high service levels. Our objective is to produce your products in a carefree manner according to your own customised specifications and needs.
Job title: Manager Quality Assurance / Control
- Location: Mahuva, Bhavnagar, Gujarat
- Department: Quality & Regulatory
- Reports to: Group Quality / Site MD
We are looking for someone who can effectively manage the Quality Department, with responsibility for ensuring product safety and legality, whilst meeting all company, regulatory & certification compliance requirements across the site.
Responsibilities
- Put customers at the centre of what we do, act responsively and with integrity.
- Ensure that site health and safety, quality and hygiene standards are always observed and
maintained by all employees. - Champion the ‘Right First Time, Every Time’ approach to quality & regulatory issues across the site.
The emphasis of this is to influence, by working in partnership with, department leaders within the
business to achieve a business wide culture focussed on food safety and quality. - Manage site compliance to ensure that all external regulatory, customer and certification processes
remain up to date and compliant whilst ensuring maximum commercial flexibility and practicality for
the business. - Working with the operations teams, maintain a constant review of the factory and warehouse
operations to ensure that products and processes meet the Food Safety, Quality and Legality
standards set by the company, customers and regulatory authorities.
- Effectively manage analysis for all raw materials and finished products to ensure compliance with
specifications, emerging risks and product release protocols. - Investigate all product or process non-conformities and, where applicable, decide on disposition of
any affected stock in conjunction with the Group Quality team and/or the Site MD. Ensure that any
issues are recorded and communicated to the site team and install corrective and preventative
actions, install monitors as required. - Maintain the site FSMS, and other business SOP’s, to ensure these remain current and that sufficient
auditing protocols are implemented to monitor site compliance for all procedures. Liaise with and
support department managers to ensure review and compliance protocols are fully maintained. - Manage the site GMP, CCP, Hygiene and Internal Systems audit schedules in line with the
requirements of the Nedspice FSMS system and ensure any non-conformities are identified,
tracked and closed out by the relevant manager(s). Schedule and audit outputs are to be reported
with monthly department data. - Adopt the role of HACCP & Food Defence team leader to ensure product safety, quality and legality
at all times. Through the forum of the multi-disciplinary team meetings, ensure each team member
is sufficiently influenced to drive the positive culture of Food Safety and Quality throughout the
business.
- Management of non-compliance – where any areas of non-compliance are found, deliver proactive
support to the relevant department leaders to conduct root cause analysis and develop the
corrective & preventative action plans to rectify any deficiencies & install monitors to ensure
continued compliance. - Manage the supplier & material approval process and develop an annual supplier audit programme
to ensure all suppliers and materials meet the company, customer and certification requirements.
- Manage the complaints process, ensuring that all complaints are investigated, root cause analysis is conducted, trends identified, and control measures are installed.
- Prepare formal customer complaint responses and KPI reports.
- Conduct horizon scanning to ensure that new and emerging risks have been assessed and suitable
controls implemented to offset subsequent product or process risks. - To be an active member of the Senior Management, Crisis Management and Food Defence teams
as required. - Ensure that all relevant due diligence data has been recorded to protect the business and customer
base.
- Plan, prioritise and organise the workload of the quality team. Ensure they are fully trained and
utilised in completing tasks accurately and on time. Coach team members and support their
individual development programmes. - Manage the pest control programme and respond rapidly to any issues which pose a risk to the
business operations. - Ensure that cleaning validation and verification processes are completed and documented, and are
reviewed as required i.e. anniversary, new equipment, new line etc. - Prepare monthly department review information for the quality team KPI’s.
- Prepare Quarterly Management and Supplier Review data in line with BRC & company protocols as
a minimum. - Control the security of BOM’s, Recipes, Specifications and Labelling to ensure material and
legislative compliance. - Ensure all work areas under your control remain in a clean, safe and organised manner at all times.
- Operate in alignment with training, business policies and procedures.
- Actively drive change and continuous improvement within all areas of the business.
- Ensure stock of all consumables are maintained for laboratory operations.
- Operate in alignment with training, business policies and procedures.
- Carry out any other duties as requested by the Group Quality team & Site MD.
- This list is an overview of requirements and is not intended to be exhaustive.
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