Our founder, Milton Hershey, had a vision to make chocolate accessible to everyone. His dedication to creating a better world continues to inspire our mission statement or as we call it, our purpose, of making more moments of goodness.
Our brands and values create a unique place in people’s hearts and minds, differentiates our business and inspires our future growth.
We are inspired by our long-standing values of togetherness, integrity, making a difference and excellence. These values make our company a special place to work and can be seen in the daily actions of each of our employees around the world.
Caring for our people and communities, taking care of the planet, helping children succeed and making the best quality, affordable snacks for people everywhere to enjoy have driven us for more than 130 years and will continue to do so.
- Posted Date: Aug 13, 2025
- Requisition Number: 126132
- Location: Mandideep, Madhya Pradesh, India
- Position Title: Process Lead
Purpose of the position:
The Process Lead is responsible for driving the implementation and maturation of the Hershey Lean Production System in the plant by developing and implementing the Daily Management Systems (DMS) to deliver stability, predictability, flexibility, efficiency, and agility to the operation.
The Process Lead works closely with the BU leader, Line Lead, Reliability Lead, and the rest of the core team. They are responsible for process and system improvements necessary to reduce losses, improve line efficiency, and maintain the line in its base condition of operation.
Key Responsibilities:
- Develop and Implement Operating Standards:
- Develops and implements operating standards to execute recurring line activities (e.g., product changeovers, mechanical adjustments).
- Trains and coaches’ operators and mechanics on the execution of standard procedures.
- Optimize Production Time and Process Control:
- Optimizes time to production and process control without neglecting the priorities of safety and quality.
- Owns, manages, and standardizes the execution of the Centerlines (CL) system and the Rapid Changeover (RCO) systems.
Monitor and Maintain Loss Trees and Maps:
- Monitors and maintains the Loss trees and maps for designated lines, ensuring they include all waste generation points.
- Provides quality information for the plant’s indicators (OEE, waste, etc.).
- Addresses main losses with a focus on continuous improvement.
- Gives the core team a complete view of the business situation, helps prioritize, and specifies strategies.
- Foster a Quality-Oriented and Food-Safe Environment:
- Adheres to GMP standards to foster a quality-oriented and food-safe environment.
- Ensures knowledge, compliance, and maintenance of EHS requirements applicable to the role.
Summary of key activities:
- Support operators/technicians in standard execution of daily management systems.
- Designs, executes, and participates in improvement projects focused on eliminating losses in its production lines.
- Develops and manages Center Lines and Rapid Changeovers systems.
- Analyzes generated loss data and plans work plans based on data/trends.
- Define the speed and resources needed for proper execution of existing and new items.
Responsibilities:
- Develop standard operating procedures
- Training and Capacity Building of Operators/Technicians/Process Leaders
- Implementation and maturation of the Center Line system or operating limits
- Implementation and maturation of the Rapid Changeovers system
- Lead improvement projects focused on the losses of your line
Knowledge, skills, and competencies required to successfully perform the position:
Skills & Knowledge:
- Technical knowledge of packaging and processing equipment operations.
- Able to develop an action plan based on the identified problems (Trend and Statistical Analytical Skills)
- Understanding Lean Six Sigma (SMED) concepts
- Experienced in data collection and analysis
- Basic knowledge of SAP
Competences:
- Strong leadership skills
- Experience in coaching and team coaching (preferred)
- Strong problem-solving skills
- Works collaboratively independently and drive continuous improvement
- Demonstrated communication skills
Minimum education and experience requirements:
Education:
- Bachelor’s Degree required, a degree in Engineering or related discipline preferred
Experience:
- Minimum 3 years’ experience in a high-speed manufacturing environment, or similar experience.
- Minimum 1 year experience with Lean Manufacturing/TPM
- Green Belt/Black Belt preferred

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