At Amazon, we strive to be the most customer-centric company on Earth. Our team comprises exceptionally talented, bright, and driven individuals. Regional Operations Compliance ensures that products sold through our supply chain and on our websites are safe and compliant, and that our fulfilment network is secure. ROC is accountable for executing global and regional-specific compliance needs, focusing on protecting our customers, associates, and business from potentially harmful products or those requiring specific actions to ensure compliance with local regulations. We achieve this by implementing supplier-facing controls and advice, ensuring proper product storage and distribution, and enabling specialist high-risk and cross-border trade. Our approach combines industry-leading subject matter expertise with technologies to help us scale effectively.
🖥 Food safety Training and certification Program
🔊 5 – Internal auditor training
🔊 5 – Awerness trainings
Sr. Manager Food Safety – IN Private Brands, India Regional Operations Compliance (IN ROC)
DESCRIPTION:
The Sr. Manager FS – IN PB serves as a pivotal leadership position within Amazon India’s Operations compliance organization, spearheading food safety and quality initiatives for the Consumable Private Brand (CPB) portfolio. This role drives strategic compliance decisions that directly impact business growth, customer trust, and regulatory adherence across a complex network of manufacturing facilities, some managed through strategic sellers. The role will oversee end to end process from pre-launch (e.g., supplier/ vendor development, supplier/ vendor onboarding audits, technical product specification finalization, artwork clearance, licensing management, transit/ drop tests, etc.) to post launch (e.g., monitoring process and end product specifications and compliance, shelf life monitoring, customer/ regulatory contact management, recall, etc.).
With oversight of a strong gross margin sales portfolio comprising diverse food products across multiple categories, this position demands a unique blend of technical expertise, strategic thinking, and influential leadership to navigate evolving regulatory landscapes while maintaining Amazon’s high standards for product quality and safety. The role serves as the primary authority for food safety compliance, interfacing regularly with senior leadership while building robust quality management systems that protect both customer experience and business interests.
In next 1-2 years, the role will be responsible for creating/ setting up scalable and robust compliance and quality improvement mechanisms and solutions which support Amazon’s consumables private brands’ complaint expansion and delightful customer experience. The role will create strategic and tactical planning for the India Private Brands Charter and will effectively write business review documents, collaborating and influencing Private Brands, Product, Technology, Legal, Supply Chain partners. Your success will be measured not just in compliance metrics, but in your ability to build sustainable systems that support Amazon’s continued growth while maintaining our commitment to product quality and safety. This role will report to the Head of Food Safety – India.
🖥 Food safety Training and certification Program
🔊 5 – Internal auditor training
🔊 5 – Awerness trainings
Key Job Responsibilities:
You will lead Amazon India’s Private Brand food safety initiatives. You will develop/ execute or exercise oversight on food safety management strategies that protect customers and business interests. This includes food safety/ legal/ statutory policy definition, update, efficacy check oversights for ensuring food safety across suppliers/ vendors, processing and packaging. You will ensure Amazon’s food safety programs meet current and future regulatory requirements.
You will manage quality improvement and compliance adherence programs for the consumables Private Brands business across 50+ vendors/ suppliers.
Key focus areas include: leveraging customer feedback and regulatory contacts to identify actionable insights to improve product Quality. You will oversee supplier onboarding (identification and creation as well), licensing requirements, product trials/ launch, process specification/ product technical specifications finalization, artwork clearance and subsequent labelling compliance, specification testing programs, internal audits (PRPs/ standards as applicable basis category), sensory testing and shelf life management, process specification inspection, product quality inspection, product clearance, post-dispatch management- recalls, withdrawals, customer and regulatory contacts, internal (regional/ supplier or vendor wise)/ external (market) benchmarking. Your role ensures quality systems scale with business growth.
Your responsibility includes identifying applicable standards (ISO/ GFSI/ FSSAI Schedule IV), conducting on-site second party audits, providing direct/ indirect guidance to category/ business and suppliers/ vendors, and driving improvements in manufacturing practices. You will standardize quality requirements and lead supplier/ vendor assurance programs. You will stay updated on dynamic and evolving regulatory landscape in India to proactively interpret, communicate, and establish/ modify policies in close collaboration with legal, categories/ business. This includes managing requirements across all product categories, including new segments like pet food, nutraceutical. You will build frameworks to identify and address risks, ensuring product safety and regulatory compliance for Amazon’s consumable private brands.
You will connect quality and compliance requirements with business objectives, working with stakeholders across functions – Business/ Category, Legal, Product, and Technology. This includes regular engagement with senior leadership on quality and regulatory matters. You will guide decisions affecting operations and strategy, requiring both technical expertise and strong communication skills, owning/ leveraging strategic and tactical plan document writing. You will support business expansion while maintaining quality and compliance adherence standards.
🖥 Food safety Training and certification Program
🔊 5 – Internal auditor training
🔊 5 – Awerness trainings
This includes supporting selection expansion requirements requiring onboarding both new sellers/ suppliers/ vendors and new products – SKUs/ Food Category. You will implement quality monitoring and control solutions, including automated systems for data collection and analysis. This includes developing quality metrics, creating reporting systems, and analyzing customer/ regulatory feedback, using data to identify trends and guide quality initiatives. Your focus will be on developing efficient, scalable quality management processes that efficiently adapt to or scale with business growth.
BASIC QUALIFICATIONS:
- Bachelor’s or equivalent degree in Food Science/ Technology or related field
- 6+ years of experience in end-to-end quality and food safety management across product lifecycle for consumable (e.g., food) Private Brand/ Private Label, across 3p/1p operating models
- 2+ years of experience in quality and food safety management across multiple food categories (e.g., fresh, dry grocery, pet food, nutraceuticals, dry fruits/ nuts, etc.)
PREFERRED QUALIFICATIONS:
- Professional auditing qualification (lead auditor/ equivalent- FSSC ver 6/ others)
- Experience of working in technology rich e-commerce industry
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