ISO/IEC 17025:2017, Laboratory Management System (LMS) applies to any organization that performs testing, sampling or calibration and wants reliable results. This includes all types of laboratories, whether owned and operated by government, industry or, in fact, any other organization. The standard is also valuable for universities, research centers, governments, regulators, inspection bodies, product certification organizations, and other conformity assessment bodies that need testing, sampling, or calibration.
Target Audience
- Laboratory staff (testing & calibration)
- New employees
- Technicians & analysts
- Management & supervisors
Training Duration
- 1 Day (6–7 Hours)
Module 1: Introduction to ISO/IEC 17025
- What is ISO/IEC 17025?
- Purpose and scope of the standard
- Benefits of ISO 17025 accreditation
- Difference between:
- ISO 9001 vs ISO 17025
- Certification vs Accreditation
- Global acceptance (ILAC MRA)
Module 2: Structure of ISO/IEC 17025:2017
- High-level structure
- Overview of clauses:
- Clause 4: General Requirements
- Clause 5: Structural Requirements
- Clause 6: Resource Requirements
- Clause 7: Process Requirements
- Clause 8: Management System Requirements
- Option A vs Option B
Module 3: Clause 4 – General Requirements
4.1 Impartiality
- Meaning of impartiality
- Identification of risks to impartiality
- Declaration of impartiality
4.2 Confidentiality
- Protection of customer data
- Confidentiality agreements
- Information disclosure
Module 4: Clause 5 – Structural Requirements
- Legal identity of laboratory
- Organizational structure
- Roles & responsibilities
- Technical Manager vs Quality Manager
- Authority and accountability
Module 5: Clause 6 – Resource Requirements
6.1 Personnel
- Competence requirements
- Training & authorization
- Competency records
6.2 Facilities & Environmental Conditions
- Environmental monitoring
- Control & records
6.3 Equipment
- Calibration & maintenance
- Equipment identification
- Intermediate checks
6.4 Metrological Traceability
- Traceability chain
- NABL/ILAC recognized calibration
6.5 External Providers
- Approved vendors
- Evaluation & re-evaluation
Module 6: Clause 7 – Process Requirements
- Review of requests, tenders & contracts
- Selection & validation of test methods
- Sampling
- Handling of test/calibration items
- Technical records
- Measurement uncertainty (basic awareness)
- Ensuring validity of results (QC, PT)
- Reporting of results
- Complaints handling
- Nonconforming work
- Control of data & information (manual/LIMS)
Module 7: Clause 8 – Management System Requirements
- Document & record control
- Risk-based thinking
- Corrective action
- Internal audit (overview)
- Management review
- Continual improvement
Module 8: Accreditation Overview
- NABL accreditation process
- Application → Assessment → Closure → Accreditation
- Common nonconformities
- Staff role during NABL assessment
Who Should Attend
- Laboratory Managers & Technical Managers
- Quality Managers / QA Officers
- Analysts, Technicians & Calibration Engineers
- Internal Auditors
- Consultants & Accreditation Coordinators
- Students
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