Today TGBL, renamed to Tata Consumer Products, is home to well-loved brands – Tata Tea, Tetley, Tata Salt, Eight O’Clock Coffee, Himalayan Water and emerging brands like Tata Sampann, Tata Soulfull, Tata Gluco Plus and Tata Water Plus.
Our offerings are rooted in the core Tata values of responsibility and welfare of the community. Our brands are present in over 40 countries with a diverse workforce spread across the world.
As Tata Consumer, we aim to deliver high-quality, sustainable, and innovative products, that will delight consumers and create lasting value for all our stakeholders.
Associate Manager – Quality Assurance(Beverages)
- Date: 20 Mar 2026
- Location: Kolkata, WB, IN, 700020
- Company: Tata Consumer Products Limited
- Function: Quality Assurance & Regulatory Affairs
Job Description:
Financial Outcomes:
- Capture and monitor all Cost of Poor Quality (COPQ) parameters across the cluster.
- Lead initiatives to reduce COPQ through systematic analysis and corrective actions.
- Ensure timely execution of quality‑related Capex projects, adhering to approved budgets and timelines.
Customer Service:
- Drive reduction of customer/consumer complaints across cluster units.
- Ensure timely Root Cause Analysis (RCA) closure supported by robust review mechanisms.
- Oversee quality control activities in line with established protocols for incoming raw/packaging materials (RM/PM), in‑process checks, and finished goods.
- Engage directly with customers/ consumers as and when required to understand expectations, capture feedback, and act promptly on insights.
- Manage and fulfill special requirements of institutional customers, ensuring compliance with agreed specifications.
Internal Processes:
- Ensure Quality and Food Safety Management Systems (FSMS – FSSC 22000) are implemented and adhered to across all operations.
- Oversee incoming, in‑process, and finished goods inspections to maintain compliance.
- Address FSMS, internal audit, and food safety audit findings within stipulated timelines.
- Conduct process capability studies and drive continuous improvement using TQM tools.
- Coordinate with Marketing, SNOP, PSO, and CFA teams for transit trials.
- Collaborate with the Corporate Tea Tasting Room for product‑related activities, including RM inspections, blend release/hold, and Project Purifier initiatives.
- Identify systemic issues from food safety audits and deploy timely corrective actions.
- Participate in corporate internal audits for other sites and vendors.
- Conduct manpower assessment studies as per guidelines and implement recommended actions.
- Audit raw tea warehouses and drive improvement initiatives.
- Maintain close coordination with Corporate QM for cluster updates and compliance.
- Compile and submit monthly reports and MIS within defined timelines for the cluster or as assigned.
Innovation and Learning:
- Conduct training sessions to educate shop‑floor employees on GMP, Food Safety, FSSC 22000, and FSSAI requirements.
- Actively support new product launches in line with established protocols, working closely with the NPD team.
- Participate in product and process improvement trials as per defined guidelines.
- Provide critical inputs on NPD manufacturing protocols and trial outcomes.
- Ensure sampling and laboratory reports are completed accurately and delivered within business timelines
📢 Be Aware, We never charge any consultancy fee for jobs.
📲 Foodtech Network WhatsApp Jobs Group
Click to join WhatsApp group
👥Free Membership (For Jobs, Internship and Training)
Membership registration
⚙️ Food Entrepreneurs & Startups (For business owners)
Our services (Free and Paid)
📱 Food safety training and certification.
Download our App, Foodtech Network
