Senior Manager – Quality (Brand Extension & NPD)
Pernod Ricard is a worldwide leader in the spirits and champagne industry, blending traditional craftsmanship, state-of-the-art brand development, and global distribution technologies. Our prestigious portfolio of premium to luxury brands includes Absolut vodka, Ricard pastis, Ballantine’s, Chivas Regal, Royal Salute, and The Glenlivet Scotch whiskies, Jameson Irish whiskey, Martell cognac, Havana Club rum, Beefeater gin, Malibu liqueur and Mumm and Perrier-Jouët champagnes. Our mission is to ensure the long-term growth of our brands with full respect for people and the environment, while empowering our employees around the world to be ambassadors of our purposeful, inclusive and responsible culture of authentic conviviality. Pernod Ricard’s consolidated sales amounted to € 10,959 million in fiscal year FY25.
- Locations: Nashik Time Type: Full time
- Time left to apply End Date: June 30, 2026 (30+ days left to apply)
- Job Requisition ID: JR-053496
PROFILE OVERVIEW & JOB SUMMARY
The Quality Manager for Brand Extensions (No/Low Alcoholic Beverages, Water, RTDs, Mixers) with expertise in Cans and Microbial areas and New Product Development (Alcoholic & Non-Alcoholic Beverages) is responsible for ensuring the highest quality standards across all stages of product development, introduction, and ongoing production. This role involves designing and implementing quality protocols, conducting assessments and audits, providing technical services and training, managing documentation, addressing customer feedback, and overseeing change control processes. The Quality Manager will collaborate closely with internal and external stakeholders to ensure compliance with regulatory and quality requirements.
KEY RESPONSIBILITIES
Quality Assessments and Audits:
- Conduct pre-assessments, regular audits, and visits to allocated units in the region as per defined frequency.
- Ensure closure of GAPs and non-conformances (NCs) within agreed timelines.
- Must be SMEs in Cans manufacturing to perform risk assessment wrt TP facility, Equipment, Processes
- Must be experts in assessment of Microbial risk.
Quality Standards and Protocols:
- Develop and implement quality standards and protocols for new product development and introduction.
- Ensure compliance with industry standards, regulatory requirements, and company policies.
- Conduct regular audits and assessments to maintain high-quality standards.
- Must be strong in GMP requirements.
Quality Planning:
- Collaborate with cross-functional teams, including R&D, engineering, manufacturing, and supply chain, to integrate quality requirements into product design and development.
- Participate in design reviews, risk assessments, and failure mode effects analysis (FMEA) to identify potential quality preventive measures.
Quality Control:
- Establish and oversee quality control processes for new products, including incoming material inspection, in-process quality checks, and final product testing with expertise in microbial testing.
- Develop and maintain quality documentation, including standard operating procedures (SOPs), work instructions, and quality control plans.
- Must be strong in GLP requirements.
Technical Services and Training:
- Provide technical services and training to manufacturing units on PRI protocols.
- Ensure compliance with all applicable regulations and requirements with expertise in Cans manufacturing.
- Develop and deliver training programs to educate employees and suppliers on quality standards, protocols, and best practices.
Documentation and Record Keeping:
- Maintain documents and records as per protocols.
- Must be strong in GDP documentation
Feedback and Continuous Improvement:
- Collect and analyze quality-related data to identify trends, root causes, and areas for improvement.
- Provide timely and constructive feedback to internal teams and external suppliers to address quality issues and enhance product performance.
- Lead continuous improvement initiatives to optimize product quality and reduce defects.
Change Control:
- Manage the change control process for new products, ensuring that all changes are properly documented, reviewed, and approved.
- Assess the impact of changes on product quality, regulatory compliance, and customer requirements.
- Coordinate with stakeholders to implement changes effectively and minimize disruptions.
Customer Queries and Feedback:
- Provide solutions to customer queries and manage consumer/customer feedback in coordination with QA & units.
Product Development and Validation:
- Coordinate product development, validation, and approval activities.
Operational Responsibilities:
- Manage day-to-day production activities remotely to ensure quality standards are met.
- Guide unit executives to meet operational timelines and quality standards.
- Manage technical aspects of the Non-Alcoholic Beverage business to meet agreed timelines and business objectives.
- Ensure training and assistance to units to achieve business objectives.
- Ensure compliance with all statutory requirements, both internal and external.
- Ensure the closing of non-conformances and GAPs in meeting stated requirements.
- Ensure quality in the market and address customer complaints.
KPIs (Measures of Success for this role)
- Meet QSE targets set by the QSE head for business activities.
- Achieve business KPIs for all new start-ups/projects.
- Ensure zero non-compliances with regulatory requirements.
- Meet specified timelines as defined under various related SOPs and protocols.
- Achieve audit compliance scores concerning operational and QSE requirements
INTERACTIONS
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🖥️ HACCP Internal Auditor Training
🖥️ FSMS ISO 22000:2018 Internal Auditor Training
🔊 MSME govt training programs
🖥️ GMP Internal auditor training
🖥️ QMS ISO 9001 internal auditor training
🖥️ Six Sigma Yellow belt training
🖥️ Six Sigma Green belt training
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INTERNALLY
- QSE Managers
- Product/Packaging Development Team
- Techno-Commercial and Manufacturing team
- Brand Extension Team
- Legal & Regulatory Team
- Supply Chain
EXTERNALLY:
- Third-Party Business Partners
- External Laboratories
- Ingredient/Packaging Material Suppliers
- Equipment Manufacturers
PROFILE DETAILS
QUALIFICATION:
Essential Criteria
- Bachelors/ Master’s degree in food science/ Engineering
- Strong communication skills
Desirable Criteria
EXPERIENCE:
Essential Criteria
- 15-20 years of experience in Food Safety, QA/QC
- Experience in handling and supervising technical/quality operations
Desirable Criteria
- Experience in development of various Packaging materials like glass, PET, closures, metal cans and labels
- Understanding of plant equipment like blowing machines, filling and capping machines will be an added advantage
PRI LEADERSHIP COMPETENCIES
- Growth Mindset; Deliver through Collaboration; Bold & Agile
- Consumer Centric; Open & Authentic; Grow Diverse Teams
FUNCTIONAL COMPETENCIES:
- Mastery in Quality Control and Assurance with Microbial testing, Risk Management and Food Safety Management
- Regulatory Compliance and Safety Standards
- Working Knowledge in Project Management
- Expertise in Customer Service and Quality Orientation and Management
- Working knowledge of innovation
- MS Office, Digital Tools & Software proficiency
- Data Analysis and Technical Reporting
- Vendor/Supplier Coordination
- Basic Financial and Legal Acumen
BEHAVIORAL SKILLS:
- Self-starter with high energy and confidence
- Attention to Detail
- Adaptability & Proactivity
- Time Management
- Problem Solving ability & aptitude
- Communication and Interpersonal Skills
- Teamwork and Collaboration
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