The Internal Auditor – Quality Management System (ISO 9001:2015) training is designed to provide participants with a clear understanding of ISO 9001 requirements and internal auditing techniques. The program focuses on building auditor competence to plan, conduct, report, and follow up internal audits in accordance with ISO 9001:2015 and ISO 19011 guidelines. This training helps organizations ensure compliance, improve process effectiveness, and support continual improvement.
Internal Auditor – Quality Management System (ISO 9001:2015) Training Content
- Introduction to Quality Management Systems (QMS)
- Overview and objectives of ISO 9001:2015
- Benefits of implementing ISO 9001 in organizations
- Quality management principles (Customer focus, Leadership, Process approach, Risk-based thinking, Continuous improvement)
- Structure of ISO 9001:2015 (High Level Structure – Annex SL)
- Understanding organizational context and interested parties
- Scope of QMS and process identification
- Documentation requirements: Quality policy, objectives, procedures, and records
- Clause-wise understanding of ISO 9001:2015 requirements
- Leadership roles and responsibilities in QMS
- Planning for risks and opportunities
- Support processes: competence, awareness, communication, and documented information
- Operational planning and control
- Performance evaluation, monitoring, and measurement
- Customer satisfaction and feedback management
- Nonconformity, corrective action, and continual improvement
- Introduction to internal auditing as per ISO 19011 guidelines
- Principles of auditing and auditor competence
- Internal audit planning and audit program
- Audit checklist preparation and document review
- Conducting internal audits: opening meeting, audit execution, and closing meeting
- Identifying audit findings: conformity, nonconformity, observations, and opportunities for improvement
- Audit reporting and follow-up actions
- Management review and role of internal audit in certification readiness
- Practical audit examples and case study discussion
Training Outcomes
- Understand ISO 9001:2015 requirements clause-wise
- Gain knowledge of QMS documentation and process approach
- Learn internal audit principles and ISO 19011 guidelines
- Develop skills to plan and conduct effective internal audits
- Identify nonconformities, root causes, and improvement opportunities
Benefits
- Improved compliance with ISO 9001 requirements
- Stronger internal audit and quality assurance system
- Enhanced process efficiency and risk-based thinking
- Better preparedness for certification and surveillance audits
- Increased professional competence and career opportunities
Training details
- Date: 11, 12, 13, 14 & 15 Jan, 2026
- Time – 19:30 to 22:00
- Duration: 5 Days
- Mode: Microsoft Teams [Online]
- Certification: Yes, Certified as an Internal Auditor
- Recording of the session will be provided
- Certificated Provided by MSME Govt of India
- ₹ Fee: 3000 per Candidate
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